FAQ's
Frequently Asked Questions
Here are some answers to some common questions we get asked about staying at Swallowdale. Whether you're curious about check-in details, available amenities, or house rules, this page provides clear and helpful information to make planning your visit easy and stress-free.
Does Swallowdale have Wi-Fi?
Yes, Swallowdale has free unlimited fibre optic wi-fi.
Do I have to pay extra for electricity and heating?
No, all electricity and heating are included in the price.
How much deposit do I have to pay?
To secure your holiday dates a 20% deposit is payable when booking.
Are bed linen and towels provided?
Yes, all bed linen and towels are provided.
Can a cot and high chair be provided?
Yes, when booking there is an option to select a travel cot and high chair. These are supplied free of charge. We supply the mattress and bottom sheet for the cot but not the bedding.
Can I smoke in the property?
No, Swallowdale is strictly a non-smoking property. There are ashtrays in the shed and you're welcome to smoke outside.
Is there parking at Swallowdale?
Yes, there is parking for 2 cars.
Can I overoccupy the property?
No, Swallowdale sleeps 4. It is not permitted to allow extra guests to stay over night. An extra infant sleeping in a cot is allowed.
What is a breakage deposit?
We charge a £100 breakage deposit for each booking in case of any breakages. This is normally returned in full a couple of days after your departure.
Do you allow dogs at Swallowdale?
Yes, we accept up to 2 dogs at Swallowdale. There is a £30 charge per dog.