FAQ's

Frequently Asked Questions

Before Booking

Does Swallowdale have Wi-Fi ?

Yes, Swallowdale has free unlimited fibre optic wi-fi.

 

Do I have to pay extra for electric and heating ?

No, all electric and heating is included in the price.

 

How much deposit do I have to pay ?

To secure your holiday dates a 20% deposit is payable when booking.

 

Are bed linen and towels provided ?

Yes, all bed linen and towels are provided.

 

Can a cot and high chair be provided ?

Yes, when booking there is an option to select a travel cot and high chair. These are supplied free of charge. We supply the mattress and bottom sheet for the cot but not the bedding.

 

Can I smoke in the property ?

No, Swallowdale is strictly a non-smoking property. There are ash trays in the shed and you're welcome to smoke outside.

 

Is there parking at Swallowdale ?

Yes, there is parking for 2 cars.

 

Can I over occupy the property ?

No, Swallowdale sleeps 4. It is not permitted to allow extra guests to stay over night. An extra infant sleeping in a cot is allowed.

 

What is a breakage deposit ?

We charge a £100 breakage deposit for each booking in case of any breakages. This is normally returned in full a couple of days after your departure.

 

Do you allow dogs at Swallowdale ?

Yes, we accept up to 2 dogs at Swallowdale. There is a £30 charge per dog.

After Booking
While on Holiday
After your Holiday